THC Vape freebase — with fast refund

Where defects actually come from

If you are comparing three quotes for THC vape, compare the paperwork first. Test reports, artwork files, batch coding and the replacement clause tell you more about a supplier than the unit price on page one.

12 separate checks run before a carton is sealed: electrical, mechanical, leak, finish and packaging. Anything outside tolerance is quarantined the same day and reported to you, rather than shipped with a hope and a discount.

Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.

Keeping the second shipment identical

We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Lead times, freight and landed cost

We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 15 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.

Damage in transit is nearly always a packing decision, not bad luck. Double-walled cartons, internal dividers and a drop-tested configuration cost a little more and save the argument at the other end.

• Consolidated or split shipping, quoted both ways
• Document pack prepared per destination market
• Named account contact who has handled the product
• Batch codes traceable from carton back to production date
• Seven-day defect reporting with replace-or-credit
• Artwork proof plus physical dummy for custom packaging

Unit price versus landed cost

Custom printing raises the unit price and lowers the marketing cost. For former smokers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

Unit price breaks usually land at 200, 500 and 1000 pieces. Between those steps the cost curve flattens, which is why pushing a 200 unit order to 500 often costs less per unit than buyers expect.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

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