THC Vape warranty term for importers guide

Support that answers the question

There is no shortage of suppliers quoting THC vape. The scarce thing is a supplier who will tell you which SKU to drop. We have been shipping THC vape products long enough to know that the honest answer is usually a shorter list, and that is the answer we give.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

For private label accounts we hold the artwork files and the approval record. Rebranding a line eighteen months later is then a file update instead of a redesign.

Quality control, in plain terms

A 0.5 percent defect rate sounds excellent until it lands on a 600 unit order and you are handling three returns in a week. We quote realistic rates per category and we credit in advance for the known failure modes.

Flavour drift between batches is the quiet killer of repeat orders. We retain a sealed reference sample from every run so a complaint six weeks later can be compared against what actually left the building.

Price breaks and payment terms

We publish a realistic band of 3.28 to 10.41 per unit for standard configurations at 240 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.

Payment terms for new accounts are normally a deposit with the balance against the bill of lading. Established buyers on a repeat schedule can move to terms after three clean shipments.

• Seven-day defect reporting with replace-or-credit
• Reference sample retained from every batch
• Named account contact who has handled the product
• Batch codes traceable from carton back to production date
• Standing reorder schedule with a fixed cut-off
• Artwork proof plus physical dummy for custom packaging

What a sensible opening order looks like

The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the THC vape list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.

We keep a short list of approved configurations for THC vape products. Anything outside that list is possible, but it becomes a custom run with a custom lead time, and we quote it as such rather than pretending everything is standard.

Specification summary

If any of this is unclear, the fastest route is a message rather than a meeting. Send the market you sell into and the price band you work in, and you will get a specific answer instead of a brochure.

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